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Total Krav Maga Membership - Terms & Conditions
To be eligible for our Total Krav Maga ‘adult’ you must currently be over 16 years of age. Young adults aged between 16 and 18 may join with written parental consent. Parents must attend the first class to meet the instructor and complete any contracts, payments or direct debits.
All monthly membership payments are by direct debit from a UK Bank account only. We do not offer a ‘pay as you go' or cash payment scheme for UK customers.
Short term visitors to the club, or overseas visitors who do not have a UK bank account must complete an upfront payment for the minimum contract period (3 months), including joining fees. This must be paid in full and in advance, of your first training session with us.
Discount membership is only available to full-time member of HM Forces, full-time Police Officers, Fire Rescue Service, Emergency Paramedics, Full time student. Proof of occupation will be required in the form of a valid photo ID card or certification for para-medics. Discounts do not apply to the trial classes or joining fees.
All KMG students are required to have a valid KMG licence to participate in any classes or events.
Total Krav Maga Junior membership must be aged between 6 and 15 years old.
6 to 15-year olds MAY train at the allocated location for their age group.
14 and 15-year olds MAY train join adult classes under unusual circumstances, at the discretion of their instructor, providing their parent or an adult family member is present at all times and is their training partner.
16 and 17 years old may join our adult classes with written parental consent. Parents must attend the first session to set up any payments and meet the instructor(s)
To be eligible for our Total KM 'Family Membership' you must be a direct 'family' relation with the other member you are joining with (husband & wife, Son & daughter, Brother & Sister etc). Couples in a long-term relationship may also be eligible for a family membership, providing they live at the same address
Family membership payments must come from a single bank account.
Suspending or Pausing your membership
If you need to take a break but you don’t want to leave the club, we can switch you over to our non-active membership. This means you are still a club member but are not training at any locations for a period of time (injured or away with work holidays for example) and are not attending the classes.
After your joining fee has been paid, you are then entitled to take the non-active option. You monthly fees will be reduced to £16.99 as a retention membership fee.
Cancelling your Membership
Total Krav Maga’s minimum membership contract term is 3-months
Should you wish to cancel your membership, you can either do this by phone or in writing (email accepted) within the first 14 days of your contract being signed. This known as the 'cooling off' period. You may still be charged a joining fee for any classes you have used within that period or any equipment/uniforms you have used prior to cancelling.
If the first 14 days of your contract have passed. You will now be in your 3-month minimum contract period. During this 3-month period you are unable to cancel or change/ update your contract. If you wish to cancel at the end of this period, you may give written notice following the collection of your 2 monthly membership fee. Your 3rd and final payment will then be collected and your membership will expire approximately 30 days later.
After the 3-month minimum contract period has passed, you will enter a monthly rolling membership and you can request to terminate your membership in writing at any time with 30 days notice. The direct debit payment nearest to the date you contact us, will taken as the final one and your membership will expire 30 days after this payment.
Cancelling your direct debit with your bank without giving us written notice will attract a cancellation fee, enforced by our membership fee collection service provider NEST Management. If you would like a copy of your signed contract, you can request this at any time by contacting Total Krav Maga. You can also contact NEST Management directly quoting your agreement number and school number on: 01159 455030
CHANGES TO MEMBERSHIP CANCELLATIONS DURING THE COVID-19 PANDEMIC: During this period we are accepting membership cancellations with no minimum notice period. Simply email or call us using the contact details in your club newsletter and we will request your immediate cancellation that day. All membership direct debits are collected on either the 1st or the 15th of the month. Please contact us at least 3 working days prior to your direct debit collection date, so we can cancel your payment in time.
Trial Class Bookings
Once booked, we will not refund you in the event that you cannot attend your trial class. If you do not contact us and have missed you trial class, we will assume you are no longer interested and will remove your details from our bookings file. If you do contact us to change your booking, we will allow one change of booking for free. After one booking amendment has been made, you will be required to book online again, if you wish to attend a future trial class date.
Class Cancellations and Holidays
As Total Krav Maga operates an open membership policy where you can train at any of our locations, we will not refund part membership payments for classes not attended, occasional class cancellations due to bad weather, instructor illness or when the locations we hire, have to temporarily close for maintenance/events or similar activities, nor when we have informed members of a cancellation in advance, or for classes which are suspended during the holiday periods.
We do not run classes on Public/Bank Holidays. We take our annual leave for 2 weeks over the Christmas/ New Year period and 2 weeks during the Summer Holiday period. Exact dates may vary each year and will be posted on the NEWS page of our website, on our Facebook page and via email in our club newsletter.
We do not run our junior classes during the school half-terms. We also take breaks from the junior classes during the major school holiday, such as Easter, Summer & Christmas holiday periods. Parent will be informed about this via newsletter in advance.
Re-joining after a cancellation
If you were previously a member of Total Krav Maga who gave 30 days’ notice of cancellation and are now planning on re-joining, a reduced administration fee of £20.00 will be charged on your first NEW monthly direct debit or you can make a card/cash payment depending on your instructor, provided you already hold a valid KMG licence.
If you do not hold a KMG licence, we can order this on your behalf. In this case the joining fee will be from £45.00, depending on your licence level. Full details of the KMG licence can be found on the KMG UK website.
If you cancelled directly at your bank without contacting us, a re-joining fee of £35.00 will be applied to your first NEW monthly direct debit or you can pay card/cash depending on your instructor, provided you already hold a valid KMG licence.
If you do not hold a KMG licence, we can order this on your behalf. In this case the joining fee will be from £50.00, depending on your licence level. Full details of the KMG licence can be found on the KMG UK website.